Payment and Shipping
1.1 Within Germany
The delivery charge within Germany is € 2.90. Free shipping for orders with a total of € 18.00 or more.
1.2 Outside Germany
The delivery charge for shipping to countries outside Germany is € 6.90. Free shipping for orders with a total of € 40.00 or more.
Special offer until 30.12.2017: Free shipping for orders with a total of € 24.00 or more.
In addition to the fees mentioned in paragraph 1.2 swiss VAT and toll fees will be charged on delivery (click here for an overview).
2.1 Shipping services
Delivery will be supplied by German Post or DHL.
2.2 Delivery time
Information about delivery times can be found on the product pages. Orders from other countries than Germany will take 5 - 10 days longer.
3. Order & Payment
3.1 Methods of payment
The payment is done via Paypal or bank wire (prepayment, only within EU). Please note that delivery may be delayed in case of payment via bank wire because the order will be shipped only after payment is credited to our bank account.
3.2 Order process
If you have found a product, you can put this into the cart on the product detail page without obligation by clicking the button "Add to shopping cart". The content of the shopping cart can viewed without any obligation at any time by clicking the shopping cart icon. The products can be removed from the shopping cart at any time by clicking the trash icon (X). If you want to buy the products in your cart, click the button "Proceed to checkout". If you are not already logged in with your access data, please login/create an account. The mandatory fields are marked with "*". Your data is encrypted. After entering or selecting the desired delivery address and selecting the shipping option you have to choose the payment method and get to the overall summary of your order, where you can check your entries. After confirming that you agree to the Terms of Service and have read the Terms of Revocation, you may confirm your order by clicking the button "Send order" . The order process can be cancelled at any time by closing the browser window.
3.3 Order storage
Orders will be stored on our internal systems. Our Terms of Service can be viewed at any time on this page. If you have created an account and are logged in, you can view your account information at any time under "My account“ and the corresponding sub-menu items. The order information is sent to you by e-mail.